ORDERS
It's very simple. After selecting the size, color and quantity of the chosen product you can click on add to cart: the product will be added automatically. To complete your purchases, click on proceed with the order, you will find it in the cart menu: the checkout page will open where you can enter your details and choose the payment method you prefer. If you choose Paypal you will be directed directly to the dedicated payment site, otherwise you will be asked to enter your card details, in complete security, with Stripe. At this point all you have to do is click on place the order.
Within the working day following your request the package will leave our office to reach you!
If you intend to cancel or modify your order before it is shipped from our office, you can contact us at customer service
If the item arrives defective or damaged you can contact our customer service. You can contact us via Whatsapp at (XXXX) or send us an email to: info@xxxxx.it with attached photos of the problem to activate the return procedure.
SHIPPING
Your order will be delivered to the courier within the working day following your request.
Your orders will be shipped with PosteItaliane or other express couriers: we will take care to select the best couriers based on the destination and size of your package.
Once the order has left our office, an email will be sent to the address you left us during registration containing the link to the tracking page of your package. If you encounter further problems you can contact our customer service.
RETURNS
You have up to 30 days from receiving the package to decide to make a return online.
If you intend to cancel or modify your order before it is shipped from our office, you can contact us at customer service
If you intend to cancel or modify your order before it is shipped from our office, you can contact us at customer service
If the item arrives defective or damaged you can contact our customer service. You can contact us via Whatsapp at (XXXX) or send us an email to: info@xxxxx.it with attached photos of the problem to activate the return procedure.